Training

Paradigm Software, L.L.C. has developed a comprehensive training program to instruct the scale house operators in the use of the WeighStation program and management in the use of the CompuWeigh™ program. Paradigm Software, L.L.C.’s policy of transitioning from the client’s current software and converting the data prior to the installation will allow the customer the opportunity to be trained using their own account information. This will provide the users with the ability to train on familiar data and relate the training to day-to-day operations at their location. We have found this to be a great benefit for the users in the operation of the software, as this will help generate questions on how to handle certain situations pertaining to their responsibilities.

Training sessions will be conducted over a designated period during which employees will utilize the current version of our operators manual and perform hands on operation of the CompuWeigh™ System at each level of responsibility. A schedule for training your personnel will be mutually agreed upon and every attempt will be made to coincide with current work schedules. Training guides and cheat sheets are provided within the training sessions. Our documentation manuals contain detail and specific processing information.

Training Options

Prior to on-site installation, Paradigm Software, L.L.C. has the capability of providing some initial training and/or demonstrations of the software via the internet. We utilize many different remote connection tools available to provide this overview. The customer would need access to a high speed internet connection in order to utilize this option.

Paradigm Software, L.L.C. offers many training opportunities for its customers. Training support is available to customers as part of their active Support Services Agreement, however in situations where "New User and/or Refresher training" is required, Paradigm Software, L.L.C. will work with the customer to identify the best means available. This could include on-site at the customer’s location, at Paradigm Software, L.L.C.’s corporate office, our annual User Conference or web based training.

Current customers can login to their account and download additional copies of the training manuals, guides and cheat sheets.