Testimonials


Town of Bedford, VA
"We recently upgraded to the newest version of the Paradigm software & the whole process went great! We did not run into any major issues & any issues that we did encounter were resolved or addressed immediately. I wish all of my software upgrades went that smoothly! "
Christie Crouch
Computer Technician

Pinellas County Solid Waste
"My experience with Paradigm Software is all positive...It’s been a great experience and I’m loving the CW6 and all the options..."
Terese Galluccio
Department Administrative Manager

Montgomery County
"...Our customers are very happy to breeze through our facility..."
Melissa Nolin
Information Technology Specialist

Yakima County Solid Waste Authority
"...With Paradigm Software, we are able to process customers faster..."
Wendy Mifflin
Solid Waste Manager
City of Oxnard, CA
"When I call Paradigm Software I’ve come to expect that my question will be answered. Technicians are prepared, patient and courteous. My staff relies on Paradigm Software to perform customer billing, accounting and weigh station transactions. Technicians are promptly available to handle our requests. They find remedies such as report generation, utilizing menus and screens in making my job more efficient."
Grant Dunne
Management Analyst III

Columbia County Solid Waste
"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."
Bill Lycan
Solid Waste Director

North Central Solid Waste Authority
"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."
Peter Fuller
Manager

Pinellas County Solid Waste
"The most important thing is that Paradigm cares and works to solve all communications phone or website to completion..."
Gregory Zellers
Solid Waste Program Supervisor

City of Riverview/Land Preserve, MI
"The whole team at Paradigm Software has always been extremely great to us ever since we first started with them over 3 years ago. Each person that I have met or worked with on an issue that we were having has always been extremely helpful and friendly. It is so nice to attend the user conferences every year because we get to interact with the staff face to face and learn even more about the program that we are using, and other customers who use the program as well. I am very satisfied with the service that Paradigm provides to us and would definitely recommend them! "
Haley Dhans
Data Entry Clerk