Testimonials

Hear what some of our customers have to say
Five wooden stars lined up on a wooden board with heavy depth of field bluring the furthest stars.

PIFL

Pinellas County Solid Waste


"My experience with Paradigm Software is all positive...It’s been a great experience and I’m loving the CW6 and all the options..."


Terese Galluccio

Department Administrative Manager

BDVA

Town of Bedford, VA


"We recently upgraded to the newest version of the Paradigm software & the whole process went great! We did not run into any major issues & any issues that we did encounter were resolved or addressed immediately. I wish all of my software upgrades went that smoothly! "


Christie Crouch

Computer Technician

COFL

Columbia County Solid Waste


"...Even during the Thanksgiving holiday, Chris gave us every phone number available for him..."


Bill Lycan

Solid Waste Director

AMIA

City of Ames, Iowa


"...emergency numbers to call in the event that we needed help during non-traditional office hours..."


Lorrie E. Hanson

Principal Clerk

MOMD

Montgomery County


"...Our customers are very happy to breeze through our facility..."


Melissa Nolin

Information Technology Specialist

RIMI

City of Riverview/Land Preserve, MI


"The whole team at Paradigm Software has always been extremely great to us ever since we first started with them over 3 years ago. Each person that I have met or worked with on an issue that we were having has always been extremely helpful and friendly. It is so nice to attend the user conferences every year because we get to interact with the staff face to face and learn even more about the program that we are using, and other customers who use the program as well. I am very satisfied with the service that Paradigm provides to us and would definitely recommend them! "


Haley Dhans

Data Entry Clerk

PIFL

Pinellas County Solid Waste


"The most important thing is that Paradigm cares and works to solve all communications phone or website to completion..."


Gregory Zellers

Solid Waste Program Supervisor

NCNM

North Central Solid Waste Authority


"Adam was patient, competent, responsive, good-humored, and got us going in minimal time. He also answered a number of questions that arose as I and my Clerks were all learning via Adam’s screen share. In addition, when we called and asked for Adam, we were connected in about ten seconds."


Peter Fuller

Manager

TBCN

City of Thunder Bay


"I am very pleased and satisfied with the customer service I receive - whenever I speak with anyone at Paradigm they are more than willing and able to help me find a solution or resolution to our issues. I would highly recommend this company to anyone."


Julie Rucchetto

Weigh Clerk - Senior